NAVIGATE

Frequently Asked Questions

IF YOU'VE GOT QUESTIONS, THE INFORMATION BELOW WILL HELP ANSWER THEM. IF NOT, CONTACT US.

How can I order and request?

You have 3 ways for order and request.

1: Simply send an email from the Contact page with details

2: Click Get a Quote and then input your order details and request. Next, click SUBMIT REQUEST. Finally, click CONFIRM after inputting your name & email, and choose your country.

3: WhatsApp is available for any orders and requests

 

Can I use a credit card like VISA, Mastercard or AMEX?

Yes, you can use it for payment through PayPal. So, if you don’t have a PayPal account, you can create one using the URL below.

ペイパル|Mastercard,VISA,American Express,JCB

Can I choose shipping company by myself?

Yes, if you want to pay by your account, we can pass the goods to your shipping company. However you should arrange for pickup or documentation by yourself before pickup.

Do you have 'Consolidate and Ship Service'?

Yes, we have. You can buy the goods by yourself and ask the shop sending the goods to our office. Once the goods arrive, we can consolidate and ship to your address from Japan. For the service fee, please visit the “Get a Quote” to see the detail.

Can I send my order or any requests through WhatsApp?

Yes, absolutely! You can send your order or any requests through WhatsApp that is right down on the site.

Quick to respond...My best choice

This was easily, quickly and friendly service I ever.

Mark, United States

Quick to respond...excellent!

i am a huge fan of this service! will back again soon!!!

Cheryl, United States
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